M3U playlists and EPG explained
Understand the two pieces of information your player may need.
M3U is the playlist
An M3U URL points the player to the streams made available to your account. Treat it as a private credential and do not post it publicly.
EPG is the programme guide
An electronic programme guide adds schedules where data is available. If times appear wrong, check your device time zone and the player's EPG settings.
When loading fails
Check for a typing error, expired link, unsupported format or temporary network issue. Test on a second supported player before changing multiple settings.
StelloTV questions, answered
Clear answers before you choose a plan or install a player.
What support can I expect?
Contact the team before ordering to confirm current support hours, languages and response times. Keep your order details and device model handy so the team can help efficiently.
How does payment and activation work?
Choose a duration and device count, then contact StelloTV for the current ordering instructions. Confirm the payment method and activation details directly with support before paying.
Which devices can I use?
IPTV players are available on many Smart TVs, Fire TV devices, Android phones and TV boxes, iPhone, iPad, Apple TV, Windows and Mac. Compatibility depends on the app and your device software.
What channels and on-demand content are available?
The catalogue can change. Ask support for a current channel and on-demand list for your region and for any specific programme you need before subscribing.
Ready to choose your StelloTV plan?
Compare fixed totals, select the screens you need and check the details before ordering.